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Frequently Asked Questions

FAQs: Text
FAQs: Pro Gallery

If you can’t find an answer here, please get in touch.

How Much Do You Charge?

Prices for our services vary depending on a number of factors including: location, duration, and special requests.
Prices for our packages start from £350.
Please get in touch with any 
special requirements.
Contact us for a more personalised quote.

Are There Any Hidden Costs?

Absolutely not!
The price we quote is all inclusive, 
including VAT.

How Do We Pay?

A non-refundable deposit of 20% is required upon booking.
A further 60% is required 30 days before the event (non-refundable).
The final 20% is due 7 days prior to the event (non-refundable). 
Events cancelled will lose 100% of payments made up to that date.
Payment can be made via bank transfer.

What If One Of The Duo Is Ill / Unavailable?

We have many professional contacts and musicians that we work with on a regular basis. In the event that one of us is ill, or unavailable, we will arrange another elite musician to perform in our place.
At every event, Serenity String Duo will be led by either Katja or Laura.

Can You Play Outside?

We can perform outdoors but require some 
form of shelter. A gazebo, pergola, tree or stationed by french doors work best.  
Do consider a contingency plan 
for adverse weather. 
Advance notice must be given before the event.

Can We Choose The Material That You Play?

You certainly can. Our clients have access to an extensive and diverse range of music, allowing us to create bespoke entertainment for any occasion. Have a look at our Repertoire List and contact us with your ideas. 
We’ll help you create the perfect playlist!

Do You Require Food And Drink?

Food and drink is not expected from our clients, however it is always appreciated. 
Depending on the length of the event, we will require a break to refresh and replenish, 
keeping us, and the music, energised.

Are You Insured?

Katja has Public Liability Insurance 
for £10 million, held with the 
Independent Society of Musicians. 
Laura has Public Liability Insurance 
for £10 million, held with the 
Independent Society of Musicians. 
Insurance certificates available on request.

Any Other Questions?

If we have not listed your question in our FAQs, please contact us and we will get back to you with an answer as quickly as we can.

We look forward to hearing from you!

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